{"id":37055,"date":"2025-09-23T00:24:24","date_gmt":"2025-09-23T00:24:24","guid":{"rendered":"https:\/\/prophet.com\/?p=37055"},"modified":"2025-09-23T02:30:03","modified_gmt":"2025-09-23T02:30:03","slug":"expert-roundtable-four-new-rules-of-localization-in-apac","status":"publish","type":"post","link":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/","title":{"rendered":"Expert Roundtable: Four New Rules of Localization in APAC"},"content":{"rendered":"\n<section class=\"section-content section-dark\" style=\"\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column phone:mb-32 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\">\n<p class=\"h5 has-text-color\" style=\"color:#22ffab\"><strong>BLOG<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h1 class=\"wp-block-heading h2\" id=\"h-expert-roundtable-four-new-rules-of-localization-in-apac\">Expert Roundtable: Four New Rules of Localization in APAC<\/h1>\n\n\n\n<p>Four brand leaders share how customer obsession, living brand systems, local innovation, and cultural ownership make global brands authentic, agile, and future-ready.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p>In APAC, localization is no longer a differentiator\u2014it\u2019s the baseline. Brands have mastered adapting campaigns, languages, and visuals to local markets. But as growth pressures mount and customer expectations evolve, the question is no longer <em>whether<\/em> to localize\u2014it\u2019s how to scale it without diluting brand equity.<\/p>\n\n\n\n<p>Today\u2019s landscape is being reshaped by rapid digitalization, AI-driven personalization, and increasingly discerning consumers who can see through superficial tweaks. Streamlined organizational structures add speed but create tension between agility and governance. The new challenge: finding a localization model that is dynamic, authentic, and globally consistent.<\/p>\n\n\n\n<p>We spoke to four senior brand leaders to understand how they are navigating this next phase of localization:<\/p>\n\n\n\n<ul class=\"wp-block-list disc\">\n<li><strong>Andrea De Vincentiis<\/strong>, MD, Global Head of Brand Partnerships &amp; Regional Brand Director, HSBC<\/li>\n\n\n\n<li><strong>John Toomey<\/strong>, Chief Commercial Officer, Marriott International \u2013 Asia Pacific (excluding China)<\/li>\n\n\n\n<li><strong>Rebecca Marino<\/strong>, Assistant Vice President, Senior Brand Strategist, FM and <strong>Maria Shopova<\/strong>, Sr. Marketing Strategic Partner, FM<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-from-customer-centricity-to-customer-obsession\">1. From Customer-Centricity to Customer Obsession<\/h2>\n\n\n\n<p>Prophet\u2019s <a href=\"https:\/\/prophet.com\/2025\/05\/uncommon-growth-for-uncommon-times\/\" target=\"_blank\" rel=\"noreferrer noopener\">recent research<\/a> revealed that customer obsession is a key driver of Uncommon Growth for companies that achieved growth of 2x industry average over the past five years. Being customer obsessed is not just a table stake, it\u2019s a moving target. Traditional research methods cannot keep pace with how customers discover, engage, and judge brands today. Real-time, multi-faceted listening has become essential.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cFor us, localization is about being truly customer centric. It\u2019s how we create emotional connections\u2014it\u2019s not just about visuals or language, but how the whole experience feels.\u201d<\/p>\n<cite><em><strong>Andrea De Vincentiis, HSBC<\/strong><\/em><\/cite><\/blockquote>\n\n\n\n<p>Brands are rethinking how they gather and distribute insights. <a href=\"https:\/\/www.marriott.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marriott<\/a> has a two-way feedback system between local markets, regional teams, and headquarters, as well as a guest experience feedback platform<strong> Guest Voice<\/strong> to capture real-time insights.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThis cycle of listening, learning, and evolving ensures that our regional strategies don\u2019t just align with global standards\u2014they\u2019re also deeply relevant in the context of local cultures, which is where we see the greatest long-term impact.\u201d<\/p>\n<cite><em><em><strong>John Toomey, Marriott International<\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p><a href=\"https:\/\/www.fm.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">FM<\/a>\u2019s market pulse surveys to track regional progress after launching its new brand.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cLocal relevance isn\u2019t a one-time check \u2013 it\u2019s an ongoing dialogue. Especially in B2B, where interactions are deeply personal and nuanced, we need to continuously validate that our strategies resonate with local teams and markets.\u201d<\/p>\n<cite><em><em><strong><em>Maria Shopova, FM<\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>Beyond listening, brands must also stay close to how today\u2019s consumers discover them. With the rise of generative AI, it is no longer enough to communicate in traditional channels\u2014brands need an <a href=\"https:\/\/prophet.com\/2025\/08\/why-aeo-is-the-next-frontier-in-the-age-of-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>AI Engine Optimisation (AEO) strategy<\/strong><\/a> to ensure they appear authentic and relevant not only in global LLMs like OpenAI and Claude, but also in regional platforms such as China\u2019s DeepSeek, Alibaba\u2019s Qwen, and emerging players like South Korea\u2019s Exaone and Southeast Asia\u2019s Sailor2.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-from-static-guidelines-to-living-brand-systems\">2. From Static Guidelines to Living Brand Systems<\/h2>\n\n\n\n<p>As businesses scale across diverse markets, rigid brand guidelines can stifle resonance. Leaders are now creating living brand systems that define the non-negotiables yet leave room for flexibility in local adaptations.<\/p>\n\n\n\n<p>FM partnered with Prophet to refresh its brand and unify its strategy. The new brand, supported by extensive guidelines and a Brand Center, became a central tool for internal alignment and external execution.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWhen working with agency partners for the implementation of our marketing plans, we make sure that they are living and breathing the brand guidelines by introducing the Brand Center as part of the onboarding process, which has helped tremendously.\u201d<\/p>\n<cite><em><em><strong><em><em>Rebecca Marino, FM<\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>Marriott International has a portfolio of over 30 hotel brands. For each brand, a robust brand house framework was carefully mapped out to ensure both alignment and flexibility across all hotels worldwide.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWe balance our global brand purpose with local cultural interpretations by adhering to a unified brand house and guidelines. Our global purpose for each brand remains non-negotiable. However, we empower local teams to adapt expressions of this purpose to align with cultural expectations.\u201d<\/p>\n<cite><em><em><strong><em><em><em>John Toomey, Marriott International<\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>By using a signature visual construct (\u201cA-hex-B\u201d), <a href=\"https:\/\/www.hsbc.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">HSBC<\/a>\u2019s recent global campaign highlighted how well-defined brand systems allow flexibility.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cWe use this &#8220;A-hex-B&#8221; construct that visually ties everything back to our signature hexagon\u2014it\u2019s instantly recognizable. Markets can plug in their own headlines that reflect what&#8217;s most relevant locally, but the overall look and message remain consistent. And with this year being HSBC\u2019s 160th anniversary, we also developed a special mark that each market can adapt to celebrate their own local milestones. It\u2019s a nice way to keep things connected but still individual.\u201d<\/p>\n<cite><em><em><strong><em><em><em><em>Andrea De Vincentiis, HSBC<\/em><\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-from-local-adaptation-to-global-innovation-hubs\">3. From Local Adaptation to Global Innovation Hubs<\/h2>\n\n\n\n<p>Localization is moving beyond adaptation\u2014it\u2019s becoming a source of global innovation. In APAC, where local champions are agile, bold, and culturally fluent, global brands can\u2019t win by simply adapting campaigns or repackaging global products. They must innovate to stay competitive and meet the rising expectations of increasingly discerning consumers. With APAC markets as a testing ground, these successful innovations are now going global.&nbsp;<\/p>\n\n\n\n<p>Marriott\u2019s <a href=\"https:\/\/prophet.com\/case-studies\/m-passport-improving-marriots-reputation-as-a-family-destination\/\" target=\"_blank\" rel=\"noreferrer noopener\">M Passport<\/a>, first launched in APAC, became the blueprint for the global Marriott Family Program.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cLocal markets are vital sources of innovation that keep Marriott\u2019s global brand strategy dynamic and relevant. By fostering a culture of openness and collaboration, we integrate local innovations into our global framework, keeping our brands forward-thinking and adaptable.\u201d<\/p>\n<cite><em><em><strong><em><em><em><em><em>John Toomey, Marriott International<\/em><\/em><\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>Likewise, <a href=\"https:\/\/prophet.com\/2025\/06\/how-shiseido-drives-uncommon-growth-by-breaking-boundaries-through-customer-centric-innovations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Shiseido<\/a> launched <strong>INRYU<\/strong> (ingestible beauty) and <strong>RQ PYOLOGY<\/strong> (medical beauty) in China, both of which informed its global innovation strategy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-from-operational-alignment-to-cultural-ownership\">4. From Operational Alignment to Cultural Ownership<\/h2>\n\n\n\n<p>Streamlined organizational structures can drive operational efficiency and speed\u2014both critical in fast-moving APAC markets. But true localization requires more than just lean processes; it thrives when governance and culture work hand in hand.&nbsp;<\/p>\n\n\n\n<p>Brands that excel embed localization into their <a href=\"https:\/\/prophet.com\/growth-solutions\/culture-catalyst\/\" target=\"_blank\" rel=\"noreferrer noopener\">organization<\/a>, creating clear processes and empowering employees to interpret and activate the brand meaningfully in their markets.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThese days, a brand isn\u2019t just something owned and controlled from the top\u2014it\u2019s shaped by the people who interact with it every day: customers, employees, communities. It\u2019s evolved into something more dynamic, and it definitely goes beyond just geography.\u201d<\/p>\n<cite><em><em><strong><em><em><em><em><em><em>Andrea De Vincentiis, HSBC<\/em><\/em><\/em><\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>FM used its brand launch to drive cultural engagement: employees now ask more questions, show greater curiosity, and feel responsible for living the brand.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe launch of our new brand helped bring along brand understanding to a higher level. More employees are asking brand questions than ever, not just because it&#8217;s new, but also because they care more and want to do the right thing.\u201d<\/p>\n<cite><em><em><strong><em><em><em><em><em><em><em>Rebecca Marino, FM<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<p>And as John Toomey notes, governance must be designed to empower, not constrain:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cTo scale localization effectively without losing the brand\u2019s core, CMOs should establish clear brand guidelines that define the aspects and boundaries of localization while empowering local teams to innovate.\u201d<\/p>\n<cite><em><em><strong><em><em><em><em><em><em><em><em>John Toomey, Marriott International<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/strong><\/em><\/em><\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-new-playbook-from-localized-to-locally-led\">The New Playbook: From Localized to Locally Led<\/h2>\n\n\n\n<p>In APAC, localization has matured from a tactical checkbox to a strategic growth lever. The new rules require:<\/p>\n\n\n\n<ul class=\"wp-block-list disc\">\n<li><strong>Anticipating cultural shifts with data<\/strong>, not just reacting.&nbsp;<\/li>\n\n\n\n<li><strong>Flexible frameworks<\/strong>, not static rulebooks.&nbsp;<\/li>\n\n\n\n<li><strong>Innovation that flows both ways<\/strong>, with APAC as a global incubator.&nbsp;<\/li>\n\n\n\n<li><strong>Cultural ownership<\/strong>, so localization lives beyond marketing teams.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>For brands that master this, localization will not just make them relevant\u2014it will make them leaders.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\" \/>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-small-font-size\"><em>Disclaimer: This article includes statements and quotations from various companies and individuals for informational purposes only. The inclusion of these quotes does not imply endorsement, affiliation, or agreement among the entities mentioned. All views expressed are those of the respective sources and do not necessarily reflect the opinions of the publisher or other participants.<\/em>&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<hr class=\"wp-block-separator has-css-opacity phone:mt-32\" \/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div id=\"sidebar-block_ba7c460426233f23e105d5e6f5554e47\" class=\"thinking-sidebar-wrapper\">\n\n    \n    \n        \n            <div class=\"author-block\">\n                                <h3 class=\"title\">Authors<\/h3>\n                <ul class=\"author-list\">\n                                                <li class=\"leadership-container\">\n                                <a href=\"\/author\/virginia-ngai\" class=\"leader\">\n                                    <div class=\"profile-img\">\n                                        <div class=\"profile-halo\"><\/div>\n                                        <img loading=\"lazy\" decoding=\"async\" data-del=\"avatar\" alt=\"\" height=\"150\" width=\"150\" class=\"avatar pp-user-avatar photo lazyloaded\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2022\/11\/vgnai.jpg\">\n                                    <\/div>\n                                    <div class=\"profile-info\">\n                                        <p class=\"name\">Virginia Ngai<\/p>\n                                        <p class=\"role\">Associate Partner<\/p>\n                                    <\/div>\n                                <\/a>\n                            <\/li>\n                    \n                <\/ul>\n            <\/div>\n\n        \n    \n    \n    \n        <nav class=\"social-links\">\n            <h3 class=\"title\">Share<\/h3>\n            <ul class=\"social-icons\">\n                <li class=\"icon\"> \n                    <a href=\"#\" target=\"_blank\" class=\"linkedin sharer\"><span class=\"icon-linkedin\" style=\"right: 0px;\"><\/span><\/a>\n                <\/li>\n                <li class=\"icon\">\n                    <a href=\"#\" target=\"_blank\" class=\"facebook sharer\"><span class=\"icon-facebook\"><\/span><\/a>\n                <\/li>\n\n            <\/ul>\n        <\/nav>\n\n    \n    \n    \n        <div class=\"subscribe-block\">\n            <h3 class=\"title\">Don&#8217;t Miss a Beat<\/h3>\n            <p>Sign up to receive our latest insights.<\/p>\n            <div class=\"wp-block-buttons\">\n                <div class=\"wp-block-button\">\n                    <a href=\"\/subscribe\" class=\"wp-block-button__link no-border-radius link--ani-arrow\" style=\"color: #0a0a0a\">SUBSCRIBE&nbsp;\n                        <svg class=\"i-ani-arrow-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\">\n                                <g fill=\"none\" stroke=\"#000000\" stroke-width=\"1.5\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\">\n                                    <circle class=\"arrow-icon--circle\" cx=\"16\" cy=\"16\" r=\"15.12\" \/>\n                                    <path class=\"arrow-icon--arrow\" d=\"M16.14 10.93L22.21 16l-6.07 5.07M8.23 16h13.98\" \/ > \n                            <\/g>\n                        <\/svg> \n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div><!-- .subscribe-block -->\n\n        \n<\/div><!-- .thinking-sidebar-wrapper -->\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n                            <div class=\"tile-link-block\" style=\"background: #fcfcfc; color: #000000;\">\n                                <a href=\"https:\/\/prophet.com\/services\/brand-building\/\" class=\"tile-anchor-link \">\n                                    <div style=\"background: #334aff\" class=\"line-bar\"><\/div>\n\n                                    <p class=\"tile-title\">Brand Building<\/p>\n\n                                    \n                                    \n                                <\/a>\n                            <\/div><!-- .tile-link-block -->\n\n                \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n\n\n\n    <div class=\"tile-link-container  tile-link-container-light\">\n        <div class=\"tile-link-inner-container\">\n\n                            \n        <\/div><!-- .tile-link-inner-container -->\n    <\/div><!-- .tile-link-container -->\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:125px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:109%\"><\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-mix\" style=\"background-color: #334aff;color: #ffffff;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:200px\">\n<p class=\"h3\"><strong>FINAL  THOUGHTS<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p>Prophet helps businesses around the world build living brands that are culturally relevant and purposefully innovative. By blending bold strategy with creative execution, we ensure brands don\u2019t just keep up but lead in a constantly changing world.<\/p>\n\n\n\n<div class=\"wp-block-buttons\">\n    <div class=\"wp-block-button  \">\n        <a href=\"https:\/\/prophet.com\/connect\/\" \n            class=\"wp-block-button__link no-border-radius link--ani-arrow\" \n            style=\"color: #ffffff; --bg-underline-color:#ffffff;\"  >\n                CONNECT WITH US <svg class=\"i-ani-arrow-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\">\n                <g fill=\"none\" stroke=#ffffff stroke-width=\"1.5\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\">\n                    <circle class=\"arrow-icon--circle\" cx=\"16\" cy=\"16\" r=\"15.12\" \/>\n                    <path class=\"arrow-icon--arrow\" d=\"M16.14 10.93L22.21 16l-6.07 5.07M8.23 16h13.98\" \/ > \n            <\/g>\n        <\/svg> \n        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading h3\" id=\"h-related-thinking\"><strong>Related Thinking<\/strong><\/h2>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-right\"><a href=\"https:\/\/prophet.com\/thinking\/all-posts\/\">View All<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"carousel-container\" data-slide-show=\"3\" data-navigation-type=\"arrows_only\" data-transition-type=\"default\">\n\n    <div class=\"tiles-container\">\n\n    \n<div id=\"post-37945\" class=\"tile-item post-37945 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-brand-activation thinking_topic-marketing-sales thinking_type-research\" >\n    <a href=\"https:\/\/prophet.com\/2026\/03\/the-modern-marketers-growth-playbook\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'The\u00a0Modern Marketer\u2019s\u00a0Growth Playbook' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2026\/03\/Tile-Cover-1-1422x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Research<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>The\u00a0Modern Marketer\u2019s\u00a0Growth Playbook<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37723\" class=\"tile-item post-37723 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-artificial-intelligence thinking_topic-brand-activation thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2026\/01\/beyond-neo-luxury-how-premium-brands-can-prepare-for-radical-change\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Beyond NEO Luxury: How Premium Brands Can Prepare for Radical Change\u00a0' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2024\/01\/Top-Brands_2A-1493x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>Beyond NEO Luxury: How Premium Brands Can Prepare for Radical Change\u00a0<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37630\" class=\"tile-item post-37630 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-brand-activation thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2025\/12\/2025-brand-winners-and-losers\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', '2025\u2019s Brand Winners and Losers: From Dr. Pepper, Gap, Skims and Google to Southwest, Target,\u00a0Tesla\u00a0and Fast Fashion' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2018\/06\/Brand-Role-Models-Best-Brands_1_A-1493x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>2025\u2019s Brand Winners and Losers: From Dr. Pepper, Gap, Skims and Google to Southwest, Target,\u00a0Tesla\u00a0and Fast Fashion<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37556\" class=\"tile-item post-37556 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-brand-activation thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2025\/12\/brand-as-a-strategic-growth-engine-a-conversation-with-piedmont-healthcares-cmo\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Brand as a Strategic Growth Engine: A Conversation with Piedmont Healthcare\u2019s CMO' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2025\/12\/Piedmont-healthcare-CMO-feature-tile.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>Brand as a Strategic Growth Engine: A Conversation with Piedmont Healthcare\u2019s CMO<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37122\" class=\"tile-item post-37122 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-brand-activation thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2025\/10\/keeping-your-employer-brand-human-in-the-age-of-ai\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Keeping Your Employer Brand Human in the Age of AI' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2023\/10\/Employees_1A-1493x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>Keeping Your Employer Brand Human in the Age of AI<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n    <\/div><!-- .tiles -->\n\n\n<\/div><!-- .carousel-container --><\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":319,"featured_media":32821,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"thinking_topic":[7],"thinking_type":[14],"thinking_sub_brand":[],"thinking_capability":[],"coauthors":[625],"class_list":["post-37055","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","thinking_topic-brand-activation","thinking_type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Four New Rules of Brand Localization in APAC | Prophet<\/title>\n<meta name=\"description\" content=\"Discover four shifts of brand localization from leaders at HSBC, Marriott, and FM\u2014covering customer obsession, brand systems, innovation strategy, and cultural change.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expert Roundtable: Four New Rules of Localization in APAC\" \/>\n<meta property=\"og:description\" content=\"Discover four shifts of brand localization from leaders at HSBC, Marriott, and FM\u2014covering customer obsession, brand systems, innovation strategy, and cultural change.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Transformation Consultants | Prophet\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-23T00:24:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T02:30:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2800\" \/>\n\t<meta property=\"og:image:height\" content=\"1500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Virginia Ngai\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Virginia Ngai\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Four New Rules of Brand Localization in APAC | Prophet","description":"Discover four shifts of brand localization from leaders at HSBC, Marriott, and FM\u2014covering customer obsession, brand systems, innovation strategy, and cultural change.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/","og_locale":"en_US","og_type":"article","og_title":"Expert Roundtable: Four New Rules of Localization in APAC","og_description":"Discover four shifts of brand localization from leaders at HSBC, Marriott, and FM\u2014covering customer obsession, brand systems, innovation strategy, and cultural change.","og_url":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/","og_site_name":"Business Transformation Consultants | Prophet","article_published_time":"2025-09-23T00:24:24+00:00","article_modified_time":"2025-09-23T02:30:03+00:00","og_image":[{"width":2800,"height":1500,"url":"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png","type":"image\/png"}],"author":"Virginia Ngai","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Virginia Ngai","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#article","isPartOf":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/"},"author":{"name":"Virginia Ngai","@id":"https:\/\/prophet.com\/#\/schema\/person\/335c8dc9e0c2da24104c980cf50c3d8d"},"headline":"Expert Roundtable: Four New Rules of Localization in APAC","datePublished":"2025-09-23T00:24:24+00:00","dateModified":"2025-09-23T02:30:03+00:00","mainEntityOfPage":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/"},"wordCount":1368,"publisher":{"@id":"https:\/\/prophet.com\/#organization"},"image":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#primaryimage"},"thumbnailUrl":"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png","inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/","url":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/","name":"Four New Rules of Brand Localization in APAC | Prophet","isPartOf":{"@id":"https:\/\/prophet.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#primaryimage"},"image":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#primaryimage"},"thumbnailUrl":"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png","datePublished":"2025-09-23T00:24:24+00:00","dateModified":"2025-09-23T02:30:03+00:00","description":"Discover four shifts of brand localization from leaders at HSBC, Marriott, and FM\u2014covering customer obsession, brand systems, innovation strategy, and cultural change.","breadcrumb":{"@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#primaryimage","url":"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png","contentUrl":"https:\/\/prophet.com\/wp-content\/uploads\/2023\/06\/CMO-of-Tomorrow_2C.png","width":2800,"height":1500},{"@type":"BreadcrumbList","@id":"https:\/\/prophet.com\/2025\/09\/expert-roundtable-four-new-rules-of-localization-in-apac\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/prophet.com\/"},{"@type":"ListItem","position":2,"name":"Expert Roundtable: Four New Rules of Localization in APAC"}]},{"@type":"WebSite","@id":"https:\/\/prophet.com\/#website","url":"https:\/\/prophet.com\/","name":"Business Transformation Consultants | Prophet","description":"","publisher":{"@id":"https:\/\/prophet.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/prophet.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/prophet.com\/#organization","name":"Business Transformation Consultants | Prophet","url":"https:\/\/prophet.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/prophet.com\/#\/schema\/logo\/image\/","url":"https:\/\/prophet.com\/wp-content\/uploads\/2022\/02\/Prophet-Logo-White.svg","contentUrl":"https:\/\/prophet.com\/wp-content\/uploads\/2022\/02\/Prophet-Logo-White.svg","width":105,"height":13,"caption":"Business Transformation Consultants | Prophet"},"image":{"@id":"https:\/\/prophet.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/prophet.com\/#\/schema\/person\/335c8dc9e0c2da24104c980cf50c3d8d","name":"Virginia Ngai","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/prophet.com\/#\/schema\/person\/image\/dec7618025a4e21000a8e24788bb8011","url":"https:\/\/prophet.com\/wp-content\/uploads\/2022\/11\/vgnai.jpg","contentUrl":"https:\/\/prophet.com\/wp-content\/uploads\/2022\/11\/vgnai.jpg","caption":"Virginia Ngai"},"description":"Virginia is an associate partner in Prophet\u2019s Hong Kong office, with 20 years of experience in brand strategy, consumer insight, innovation and integrated marketing tactics. With the trained ear of a journalist, she\u2019s committed to listening to people. Through her customer-centric approach, she analyzes consumer behavior, trends and feedback, developing growth strategies for clients in the hospitality, consumer, financial services and insurance industries. She has led differentiated brand and communications strategies to help drive business growth for such companies as Facebook, JP Morgan, HSBC, Cigna, Marriott International and Volkswagen. Before joining Prophet, she directed strategy for CatchOn, a Finn Partners Company based in Hong Kong. She\u2019s a sought-after speaker, presenting at WPP Stream Asia, the Mandarin Oriental Global Marketing Meeting, Further East and the Nepal Tourism Board. Virginia earned her bachelor\u2019s and master\u2019s degrees from Carnegie Mellon University and is on the board of Zonta Club of Hong Kong II, helping build a better world for women. In her downtime, she uses her investigative skills to prowl the snack aisles for insights into local tastes. She\u2019s addicted to Flamin\u2019 Hot Cheetos.","url":"https:\/\/prophet.com\/author\/virginia-ngai\/"}]}},"lang":"en","translations":{"en":37055},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/posts\/37055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/users\/319"}],"replies":[{"embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/comments?post=37055"}],"version-history":[{"count":0,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/posts\/37055\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/media\/32821"}],"wp:attachment":[{"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/media?parent=37055"}],"wp:term":[{"taxonomy":"thinking_topic","embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/thinking_topic?post=37055"},{"taxonomy":"thinking_type","embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/thinking_type?post=37055"},{"taxonomy":"thinking_sub_brand","embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/thinking_sub_brand?post=37055"},{"taxonomy":"thinking_capability","embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/thinking_capability?post=37055"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/prophet.com\/wp-json\/wp\/v2\/coauthors?post=37055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}